Home About Us Testimonials


WSQ: Conduct Competency-Based Interview and Make Hiring Decisions (CBI)

"I'm very glad to be here in this CBI class. There's a lot of opportunity and learning. Elizabeth is a great trainer and she shared a lot of great things that we can apply and bring back to our workplace. I recommend this course to my friends and colleagues."
Jolene Loh -  Jetstar Asia Pte Ltd

"The topics covered in the CBI class were very beneficial and in terms of workplace she has put it in practicality, The inputs that are being received across the teams are really good."
Lisa Oh Prestige Link (SG) Pte Ltd

"Elizabeth Chan was very inspiring, She made the CBI class so lively that we interacted with each learner. We learned at ease and it is very helpful for everyone."
Raghupathy Vittal

"I am also glad to be here in this CBI course and I met new friends as well. Elizabeth is a very knowledgable HR practitioner besides being a great trainer she’s very open for sharing her stories and encounters and we have learned a lot from her."
Regine Lee – Kitchen Language Pte Ltd

“The materials from the CBI class were interesting. Competency-based interviews will help me in my interviews in the future.”
Tan Hui Li Far East Management Pte Ltd

"I found the CBI class very insightful and interesting. I gain much in-depth understanding on how to conduct a Competency-Based interview and why is it important. The content was informative and useful, and the role-playing and activities was really fun. In addition, I am glad to meet other HR practitioners from other industries. We were able to share our own experiences, and learn from each other on different issues we encounter, and our approach. I will surely recommend this training to my other colleagues and friends who require interviewing skills."
Nina Nakagawa - TA Corporation Ltd


"This CBI course is a primer for recruiters to be briefed through the skeleton of the recruitment process.  Instructor Benny led the course with candid discussions.  Comprehending the course was made easier.  Ample guidance was provided to tackle the assessment rounds. It's not that course that burdens your work week - it enlightens!  Thank you, Benny!" 
Azalea Nisya - Ninja Logistics Pte Ltd


WSQ: Develop and Implement In-House Competency and Career Pathing Framework (DICCF)

“Through the DICCF course, it has provided me a clearer picture of how to formulate a Competency and Career Pathing  Framework which is a very useful tool for staff retention, performance management, succession planning, and many more HR functions. It has strengthened my role as a strategic business partner to my stakeholders and I am able to value add in this challenging labor market where talents are hard to keep. The trainer, Ms. Elizabeth Chan, has spurred me to think like a business owner and I have learned a lot from her personal experiences during the class. These examples cannot be found in books and I truly enjoy listening to her.”
Nelly Neo (IHRP-SP) – YHI Corporation (S) Pte Ltd

"Ms. Elizabeth Chan's passion for sharing her knowledge and experience is most admirable. It certainly was a very fruitful four-day learning journey from the DICCF class with an inspiring trainer along with the friendly and helpful team supporting her, and wonderful classmates."
Jayne Krishna Mount Alvernia Hospital

"The trainer, Ms Elizabeth Chan, shared so much knowledge with us in the DICCF class. I’ve learned a lot from her and I am grateful to be her student. I’m currently helping my boss in developing competencies on leadership. It is tough but I think with the resources that she has given us during the class, I should be able to come up with something. I hope more HR people can acquire this knowledge and bring up the competency level in the HR industry. She has given me valuable advice in helping me understand competencies so much better, which I will bear in mind in my journey in employees development."
Hazel Tan Mitsubishi Electric Asia Pte Ltd

“The DICCF course provides a clear framework that is applicable to corporate and individual. Elizabeth is encouraging and spur me to think like a business owner and be strategic. Future is in our hands, take control.”
Tan Yoke Lin (Tina) PCS Security Pte Ltd

“Very resourceful and well-versed trainer…I learned a lot from the DICCF class, not just content knowledge, but how to manage the project.”
Oh Jia Ying National Library Board (NLB)

“The DICCF course is very informative and an eye-opener! The trainer is good and knowledgeable plus good food.”
Joanne Ng Goldbell Corporation Pte Ltd

“Attended the DICCF and enjoyed the sharing of experience by trainer and course mates.”
Joanne Ong Housing & Development Board (HDB)

WSQ: Establish Relationships for Customer Confidence

“Detail for customer service and we got more experience from role-playing. The trainer also got much energy!”
Wang Tian Amnesty Pte Ltd

“Learn a lot of things from this class. It’s fun. Really enjoy this class.”
Ma Xiaoran Amnesty Pte Ltd

“Concise and good examples quoted.”
Tan Siaw Kern (Hazel) Amnesty Pte Ltd

“Very informative & constructive.”
Arin Sharnaz Binti Ahmad Rashdi Amnesty Pte Ltd

“It is very interactive with a lot of role plays.”
Lee Yin Theng Amnesty Pte Ltd

WSQ: Environmental Services Courses

“We found the Environmental Cleaning course to be very enriching, easy to understand and provides us with knowledge according to national standards in terms of cleanliness and service. The course was definitely useful and relevant to our daily work as we learn the right equipment and techniques to maintain happy toilets. And with additional information on how to maintain safety while doing our work is also another one good thing about the course. I will definitely recommend this course to our other friends or families in the cleaning industry.”
Sauro Cresel Devara, Saraspathu Balakisna, Yu Lee Wah & Tran Siew Hong Springmount Services Pte Ltd

"Thank you Vincent for your great assistance on ensuring we get a guaranteed renewal of our cleaning license from NEA. We are happy that our application is approved! Great service."
Best-Wah General Contractor

"l would like to thank our trainer, Raju for the support and training of our employees. His multilingual talent makes the training very comprehensive. Kudos to CBLD and thank you all. We look forward to working hand in hand again."
General Manager Singo Services Pte Ltd

“We would like to express heartfelt appreciation for arranging our staff to join the public run level 1 class in time for Clean Mark Silver Award…the trainees did enjoy.
Tan Pho Seng Top Zone

“We would like to thank your Program team’s help in arranging classes at last minute request for some changes. With your help, we submitted our application for Clean Mark Silver smoothly.”
Douglas Koh CBM Pte Ltd

"The trainer, Ashari, for the Supervise Service Operation (SSO) class is very motivational and inspiring. He makes us want to learn more!" 
Calvin Lau

"I give the Supervise Service Operation (SSO) class conducted by Ashari --> 5 STARS!"
Asmad bin Mat Pagi

"The trainer for the Supervise Service Operation (SSO) class, Ashari gives very good information and makes the class interesting."
Junaidah bte Abu Bakar

The Supervise Service Operation (SSO) class is made very interactive and lively. The trainer, Ashari made it is to understand too."
Tameyandi D/O Doraisamy Visvanathan

The trainer for the Supervise Service Operation (SSO) class explains everything very clearly and ensures the class is not boring." 
Lavanya D/O Murugan