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WSQ: Conduct Competency-Based Interview and Make Hiring Decisions

"The topics covered was very beneficial and in terms of workplace she has put it in a practicality, The inputs that are being received across the teams are really good."

Lisa Oh, General Manager Prestige Link (SG) Pte Ltd

"Elizabeth Chan was very inspiring, She made the class so lively that we interacted with each learners. We learnt at ease and its very helpful for everyone."

Raghupathy Vittal

"Im very glad to be here in this class. Theres a lot of opportunity and learning. Elizabeth is a great trainer and she shared a lot of great things that we can apply and bring back to our workplace. I recommend this course to my friends and colleagues."

Jolene Loh, HR Officer – Jetstar Asia Pte Ltd "

I am also glad to be here in this course and I met new friends as well. Elizabeth is a very knowledgable HR practitioner besides being a great trainer she’s very open for sharing her stories and encounters and we have learnt a lot from her."

Regine Lee, HR Business Partner – Kitchen Language Pte Ltd

“The materials were interesting. Competency-based interviews will help me in my interviews in the future.”

Tan Hui Li - Far East Management Pte Ltd

WSQ: Develop and Implement In-House Competency and Career Pathing Framework

"Dear Elizabeth, thank you for sharing so much knowledge with us in the DICCF class. I’ve learned a lot from you and I am grateful to be your student. I’m currently helping my boss in developing competencies on leadership.  It is tough but I think with the resources that you’ve given us during the class, I should be able to come up with something. I hope more HR people can acquire this knowledge and bring up the competency level in the HR industry. You’ve given me valuable advice in helping me understand competencies so much better, which I will bear in mind in my journey in employees development."

Hazel Tan - Mitsubishi Electric Asia Pte Ltd

“The DICCF course provides a clear framework that is applicable to corporate and individual. Elizabeth is encouraging and spur me to think like a business owner and be strategic. Future is in our hands, take control.”

Tan Yoke Lin (Tina) - PCS Security Pte Ltd

“Very resourceful and well versed trainer…I learnt a lot, not just content knowledge, but how to manage the project.”

Oh Jia Ying - National Library Board

“The DICCF course is very informative and an eye opener! Trainer is good and knowledgeable plus good food.”

Joanne Ng - Goldbell Corporation Pte Ltd

“Attended the DICCF and enjoyed the sharing of experience by trainer and course mates.”

Joanne Ong - Housing & Development Board

WSQ: Establish Relationships for Customer Confidence

“Detail for customer service and we got more experience from role-play. The trainer also got much energy!”

Wang Tian - Amnesty Pte Ltd

“Learn a lot of things from this class. It’s fun. Really enjoy this class.”

Ma Xiaoran - Amnesty Pte Ltd

“Concise and good examples quoted.”

Tan Siaw Kern (Hazel) - Amnesty Pte Ltd

“Very informative & constructive.”

Arin Sharnaz Binti Ahmad Rashdi - Amnesty Pte Ltd

“It is very interactive with a lot of role plays.”

Lee Yin Theng - Amnesty Pte Ltd

WSQ: Environmental Cleaning Courses

“We found the Environmental Cleaning course to be very enriching, easy to understand and provides us with knowledge according to national standards in terms of cleanliness and service. The course was definitely useful and relevant to our daily work as we learn the right equipment and techniques to maintain happy toilets. And with additional information on how to maintain safety while doing our work is also another one good thing about the course. I will definitely recommend this course to our other friends or families in the cleaning industry.”

Sauro Cresel Devara, Saraspathu Balakisna, Yu Lee Wah & Tran Siew Hong - Springmount Services Pte Ltd

"l would like to thank Raju for the support and training of our employees. His multilingual talent makes the training very comprehensive. Kudos to CBLD and thank you all. We look forward to working hand in hand again."

General Manager - Singo Services Pte Ltd

“We would like to express heartfelt appreciation for arranging our staff to join the public run level 1 classes in time for Clean Mark Silver Award…the trainees did enjoyed.

Tan Pho Seng - Top Zone

“We would like to thank your Program team’s help in arranging classes at last minute request for some changes. With your help, we submitted our application for Clean Mark Silver smoothly.”

Douglas Koh - CBM

“We had good time with Jamali, he was friendly, made the 3 days programme so easy that we all participated in different activities and share our experience from different industry. It was wonderful experience I had.”

Venkatesh Naganathan