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Testimonials from Human Resource Courses

Course Title: Develop and Implement In-House Competency and Career Pathing Framework (DICCF)

Course Overview: Defining and consolidating competencies for every job into a competency framework translatable into clear career paths for strategic HR management.

“Through the DICCF course, it has provided me a clearer picture of how to formulate a Competency and Career Pathing  Framework which is a very useful tool for staff retention, performance management, succession planning, and many more HR functions. It has strengthened my role as a strategic business partner to my stakeholders and I am able to value add in this challenging labor market where talents are hard to keep. The trainer, Ms. Elizabeth Chan, has spurred me to think like a business owner and I have learned a lot from her personal experiences during the class. These examples cannot be found in books and I truly enjoy listening to her.”
Nelly Neo (IHRP-SP) – YHI Corporation (S) Pte Ltd


"Ms. Elizabeth Chan's passion for sharing her knowledge and experience is most admirable. It certainly was a very fruitful four-day learning journey from the DICCF class with an inspiring trainer along with the friendly and helpful team supporting her, and wonderful classmates."
Jayne Krishna Mount Alvernia Hospital


"The trainer, Ms Elizabeth Chan, shared so much knowledge with us in the DICCF class. I’ve learned a lot from her and I am grateful to be her student. I’m currently helping my boss in developing competencies on leadership. It is tough but I think with the resources that she has given us during the class, I should be able to come up with something. I hope more HR people can acquire this knowledge and bring up the competency level in the HR industry. She has given me valuable advice in helping me understand competencies so much better, which I will bear in mind in my journey in employees development."
Hazel Tan Mitsubishi Electric Asia Pte Ltd


“The DICCF course provides a clear framework that is applicable to corporate and individual. Elizabeth is encouraging and spur me to think like a business owner and be strategic. Future is in our hands, take control.”
Tan Yoke Lin (Tina) PCS Security Pte Ltd


“Very resourceful and well-versed trainer…I learned a lot from the DICCF class, not just content knowledge, but how to manage the project.”
Oh Jia Ying National Library Board (NLB)


“The DICCF course is very informative and an eye-opener! The trainer is good and knowledgeable plus good food.”
Joanne Ng Goldbell Corporation Pte Ltd


“Attended the DICCF and enjoyed the sharing of experience by trainer and course mates.”
Joanne Ong Housing & Development Board (HDB)




Course Title: Conduct Competency-Based Interview and Make Hiring Decisions (CBI)

Course Overview: Moving from intuition-led process of hiring decisions to a competency-based interview system and making sure you have the skills to hire the right talent all the time.

"CBLD’s Competency-Based Interview and Making Hiring Decision (CBI) is comprehensive, rigorous and well structured.  The materials were comprehensive, covering all the relevant topics and helping us understand the foundation of the skill framework from which career paths, job roles and job requirements are derived, which was fundamental to helping us understand the tools that are available at our disposal.  I also liked that fact that there are both written and oral assessments which provide a rigorous test of whether each participant has in fact internalized all the materials covered.  I think it ensures that the time is well spent on behalf of all attendees who attended the course.  I highly recommend this course for professionals who anticipate performing interviews as a core part of their role in their organizations."
Dana Lee - Tate Asia


"Elizabeth is a great coach! She comes with vast knowledge and a deep experience in aspects regarding competency. Her class is enjoyable and I have learnt a lot from her within two days. She was able to provide more than what the outside offers and I appreciate that she goes the extra mile in making sure that we know what we are learning. Thank you CBLD for holding the class and Elizabeth for all your efforts! Would recommend this course to anyone who is keen to sign up for a competency-based interviewing course!"
Fiona Lee Oiltanking Asia Pacific Pte Ltd

"I am also glad to be here in this CBI course and I met new friends as well. Elizabeth is a very knowledgable HR practitioner besides being a great trainer she’s very open for sharing her stories and encounters and we have learned a lot from her."
Regine Lee – Kitchen Language Pte Ltd


“The materials from the CBI class were interesting. Competency-based interviews will help me in my interviews in the future.”
Tan Hui Li Far East Management Pte Ltd


"I found the CBI class very insightful and interesting. I gain much in-depth understanding on how to conduct a Competency-Based interview and why is it important. The content was informative and useful, and the role-playing and activities was really fun. In addition, I am glad to meet other HR practitioners from other industries. We were able to share our own experiences, and learn from each other on different issues we encounter, and our approach. I will surely recommend this training to my other colleagues and friends who require interviewing skills."
Nina Nakagawa - TA Corporation Ltd


"This CBI course is a primer for recruiters to be briefed through the skeleton of the recruitment process.  Instructor Benny led the course with candid discussions.  Comprehending the course was made easier.  It's not that course that burdens your work week - it enlightens!  Thank you, Benny!" 
Azalea Nisya - Ninja Logistics Pte Ltd

"This CBI program lets us understand how to conduct interviews through competency-based HR approach better. I strongly recommend this program!"
Hoon Yoon - SK Group (Korea)


"I'm very glad to be here in this CBI class. There's a lot of opportunity and learning. Elizabeth is a great trainer and she shared a lot of great things that we can apply and bring back to our workplace. I recommend this course to my friends and colleagues."
Jolene Loh - Jetstar Asia Pte Ltd

"The topics covered in the CBI class were very beneficial and in terms of workplace she has put it in practicality, The inputs that are being received across the teams are really good."
Lisa Oh Prestige Link (SG) Pte Ltd

"Elizabeth Chan was very inspiring, She made the CBI class so lively that we interacted with each learner. We learned at ease and it is very helpful for everyone."
Raghupathy Vittal