Jamali is an accomplished trainer with a number of training providers mainly IBMEC and CIE Learning with more than ten years of training experience in the field of learning, performance assessment and organizational development.  A firm believer in the principle of Applied Learning, he advocates that adults learn best when their training is challenging to their intellect and that they are able to see how what is being trained can be applied to their day-to-day work.  Jamali literally lives the cliché that learning must be a fun and enjoyable experience.  This is especially so in the area of "soft skills" training.

Jamali specializes in Information and Communication Technology (ICT), train-the-trainers (such as Methods of Instructions), Teambuilding and personal effectiveness (such as Communication and Relationship Management, Problem Solving and Decision Making, and Maintain Professional Image).

Jamali has effectively delivered training programmes to organizations from diverse industries, employing appropriate training methodologies to ensure the transfer of knowledge successfully. Partial list of the clients includes Ministry of Defence, Singapore Civil Defence, Singapore General Hospital, Ministry of Health, Singapore Police Force, Singapore Armed Forces, Housing and Development Board and Ministry of Education.

Besides training, Jamali has done courseware development in Workplace Information and Communication Technology (WICT), Safety and Security for Hospitality Industry and Conversational Malay.

Jamali has a Masters Degree in Instructional Design and Technology from the National Institute of Education/Nanyang Technological University of Singapore and a Bachelor of Science in Computer Science from the Staffordshire University, United Kingdom.  He also possesses an Advanced Certificate in Training and Assessment (ACTA).